1. Introduction
This Privacy Policy explains how we collect, use, and protect your personal information when you use this website. By accessing or using the website, you consent to the practices described in this policy.
2. Data We Collect
We may collect the following types of personal information:
- Contact information: name, email, phone number
- Account information: login details for registered practitioners or users
- Directory submissions: information you provide for listings
- Usage data: pages visited, search queries, and interactions on the site
- Cookies and analytics data: IP addresses, browser type, and device information
3. How We Use Your Data
We use the collected data to:
- Provide, operate, and maintain the website
- Manage listings and practitioner profiles
- Respond to enquiries or support requests
- Improve website functionality and user experience
- Send occasional updates, offers, or notifications (where consent is provided)
4. Sharing Your Data
We do not sell, trade, or rent your personal information to third parties. We may share information:
- With service providers who help operate the website (hosting, analytics, email services)
- As required by law or regulation
- To protect the rights, property, or safety of the website, its users, or others
5. Cookies and Tracking
The website uses cookies and similar technologies to:
- Analyse site traffic
- Improve user experience
- Store user preferences
You can manage cookie settings in your browser at any time.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
However, no system is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Under UK law, you may:
- Access and request a copy of your data
- Request corrections to inaccurate data
- Request deletion of your data
- Withdraw consent where applicable
To exercise these rights, please contact us via the website.
8. Retention of Data
We retain your personal information only as long as necessary to provide services or comply with legal obligations.
9. Third-Party Links
This website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Changes to this Privacy Policy
We may update this Privacy Policy at any time. Updates are effective immediately upon publication on the website.
11. Contact
For questions about this Privacy Policy, please contact us via the Contact page.